00290    a2200097   4500020001500000050001900015100003100034245008300065260002900148300001500177  a0749426934  aHD 6958.5bP21  lEnglishqPettinger Richard  aEffective Employee Relations bA Guide to Policy and Practice in the Workplace  aLondonbKogan Pagec1999  axii, 388p.